Need Contact information for wecreat? Need customer support? Need help setting up the wecreat vision laser? Good luck. As a company that has been around for over a decade, the company whose website you reached “wecreate” is not the same as “wecreat”.  Notice the “e” is missing from the laser manufacturer’s name.  We are a marketing agency that treats customers well and supports their needs.  Wecreat Vision Laser company on the other hand apparently does not.

For the past year weCreate Website Design and Marketing has been bombarded by phone calls and support tickets from unhappy Wecreat customers.  These customers have complaints ranging from “I haven’t received my product” to “parts are missing” to “it doesn’t work” to “I need help setting it up”.  Invariably these unfortunate customers of Wecreat find that there is no support available to them.

Now, we don’t know anything about the Wecreat Vision Laser, or their app product, but what we do know is that that if a company refuses to publicly post their phone number or provide customers with a place to review their product there’s a big problem!  In case you were wondering, yes, we have received negative reviews from wecreat customers.  I’m sure you can imagine our disappointment, when virtually every legitimate review we’ve received in the past has been positive.

Just to confirm:

If You’re Looking for this product.  This isn’t the right website and we recommend based on the feedback we receive from their customers, that you find a different product.

wecreat vision laser

Here are some real wecreat customer inquiries we’ve received.  These individuals were unable to get the support they needed for the wecreat vision laser and came across weCreate Website Design and Marketing, thinking that the companies were related. They filled out our support form or called our 800 number:

DELANA W.
N/A SELF OWNED BUSINESS

N/A
PURCHASED A RECREATE MACHINE/NOTHING IS COMING
UP ON THE APP/ONLY A RECEIPT/MACHINE ISNT WORKING ~
CORRECTLY/THE WOOD SHE PURCHASED AFTER SHE USED THE
WOOD IT CAME WITH ISNT WORKING CORRECTLY WITH THE
MACHINE/ITS THE SAME WOOD THAT THE MACHINE CAME W/
WOOD:1A INCH PLYWOOD/HAS SOME MORE QUESTIONS/PLS
CALL BACK TODAY ASAP

DAVID L.
THE BLACK POWER BLOCK DOESN’T HAVE A GREEN
LIGHT ON IT ANYMORE. HE NEEDS TO SPEAK TO ~
SOMEONE RIGHT NOW.HE SPOKE TO SOMEONE NAMED PATRICK
BUT HE NEEDS MORE ASSISTANCE.

WOLF DECLINED LAST NAME
RE: VISION 20W CLEAN AIR PACK – INTERESTED
IN THE PRODUCT AND HAS SOME QUESTIONS-SAW IT ON ~
FACEBOOK-ASKING FOR A CALL BACK

CHRIS B.
SELF EMPLOYED
LEAVE VOICE MAIL AND A NUMBER TO RETURN THE
CALL, IT IS NOT CALIBRATING PROPERLY, NOTHING IS ~
LINING UP, HE IS VERY UNHAPPY WITH THE PRODUCT, IT
IS NOT GOOD WITH METAL, STONE AND GLASS.

TOBIAS W.
NONE
RE: ISSUES W/ SOFTWARE PURCHASED, RECEIVED
TRJ ERROR CODE WHEN TRYING TO INSTALL

JEFF S.
NONE
REFUSED
HAS THE WE CREATE ENGRAVER AND NEEDS HELP WITH
IT. ~

LAURA S.
RESIDENTIAL
WOULD LIKE HELP GETTING AN ITEM TO WORK.

JOSEPH C.
RECEIVED HIS NEW MACHINE BUT IS UNABLE TO
CREATE AN ACCOUNT ONLINE;NOT RECEIVING THE ~
VERIFICATION CODE. PLEASE CALL AS SOON AS
POSSIBLE.

MARC D.
CALLER UPSET THAT HES NEW TO THIS AND HAVING T
ROUBLE LOGGING IN, IT WONT LET HIM, REQ C/B ASAP. ~

BRENDA SANDOVAL
SCCI
CALLER IS HAVING ISSUES NEW MACHINE PURCHASED,
INSTRUCTIONS INCLUDED ARE NOT HELPING. ~

These are just a fraction of the compaints we’ve received regarding the wecreat vision laser.

If you are looking to buy a laser, we recommend you find a product with reviews that exist somewhere other than the website you’re purchasing it on.  Confirm that the company you’re buying from has an operating phone number and good customer support.  If a representative from wecreat is reading this article, we highly recommend that you ensure your customers reach you instead of us, and even better, we’ve spent a decade building a good name for ourselves and it’d be great if you picked a new name for your product that doesn’t sound like our company name. Thanks for reading!