About weCreate

At weCreate, we help industrial and manufacturing companies grow through strategic marketing, websites, SEO, paid advertising, and content marketing. We aren't a high-volume agency, we're a relationship-driven team that takes pride in doing great work and acting as an extension of our clients' businesses.

We're looking for someone who thrives on organization, communication, and building long-term client relationships.

What You'll Do

As a Client Success & Account Manager, you'll serve as the primary point of contact for a portfolio of clients, ensuring projects stay on track and clients receive an exceptional experience.

Responsibilities include:

• Manage client relationships through regular meetings, emails, and phone calls
• Lead client onboarding and establish project timelines
• Coordinate internally with design, development, SEO, PPC, and content teams
• Track project progress and ensure deadlines are met
• Identify opportunities to improve client results and expand services
• Review deliverables before they're sent to clients
• Prepare meeting agendas, notes, and follow-up action items
• Monitor client satisfaction and proactively solve issues
• Help prioritize work across departments
• Keep project management software updated and organized
• Assist with monthly reporting and strategy discussions

Qualifications

We're looking for someone who is:

• Exceptionally organized
• A strong written and verbal communicator
• Comfortable managing multiple projects simultaneously
• Detail-oriented and proactive
• Professional under pressure
• Able to build trust with clients
• Comfortable learning technical marketing concepts

Preferred Experience

• 2+ years in account management, project management, customer success, or digital marketing
• Experience working in an agency environment preferred
• Familiarity with SEO, websites, PPC, or digital marketing
• Experience with project management software (Bonsai, Monday, etc.)
• Experience with Google Workspace and Microsoft Office
• CRM experience is a plus

Bonus Points

• Manufacturing or B2B marketing experience
• Experience interpreting website analytics
• Process improvement mindset
• AI tool experience (ChatGPT, Gemini, Claude, etc.)
• Basic understanding of WordPress or Webflow

What Success Looks Like

• Clients feel informed, supported, and confident.
• Projects move smoothly with minimal bottlenecks.
• Internal communication is organized and proactive.
• Clients remain long-term partners because of the experience they receive.

Benefits

• Competitive salary based on experience
• Paid Time Off
• Paid Holidays
• Simple IRA with company match
• Professional development opportunities
• Remote work environment
• Collaborative, supportive team culture